Frequently Asked Questions
Does the ring accurately track heart rate and blood pressure?
Yes, the ring uses optical sensors and smart algorithms to provide reliable real-time heart rate and estimated blood pressure readings for daily wellness monitoring.
Is the ring waterproof?
It is water-resistant and safe for everyday activities like washing hands, sweating, or light rain. It’s not recommended for swimming or showering.
How do I connect the ring to my phone?
Simply download the companion app, turn on Bluetooth, and follow the on-screen pairing instructions. Connection usually takes less than a minute.
Can I wear it while sleeping?
Yes, the ring is lightweight and comfortable for overnight wear. It tracks your sleep stages and gives you a detailed breakdown in the app.
How long does the battery last?
Most users get several days of use on a single charge, depending on features used. It recharges quickly with the included USB charger.
Does it work with both Android and iPhone?
Yes, the ring is compatible with most Android and iOS devices that support Bluetooth.
Do you offer a money-back guarantee?
Yes! We offer a 14 Day Money Back Guarantee. If you're not fully satisfied, simply return it within 14 days for a full refund.
What's included in the package?
Each package includes 1 x Smart Wellness Ring, 1 x USB charging cable, 1 x Quick start guide, 1 x Storage box.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.