Frequently Asked Questions
Is it safe to use on all skin types?
Yes, the device is designed to be gentle and safe for all skin types. You can adjust the suction level to what feels comfortable.
Does it help with cellulite?
Yes, the rhythmic suction and heat help improve circulation and smooth the appearance of cellulite over time.
How long should each session last?
Most users get great results with 10-20 minutes per area. Avoid staying on the same spot for too long.
Will it leave marks?
Light temporary redness can happen due to increased blood flow, but it usually fades quickly.
Can I use it every day?
Yes, daily use is safe. Just avoid using it on the same exact area repeatedly if the skin feels sensitive.
Is the heat adjustable?
Yes, you can control the heat setting to suit your comfort level.
Where on the body can I use it?
It can be used on thighs, hips, arms, back, calves, and other fleshy areas—just avoid bones, the face, and sensitive spots.
What's included in the package?
Each package includes 1 Smart Vacuum Cupper Massager, 1 USB charging cable, 1 User guide.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.